Terms and Conditions of Use
CAREFULLY READ AND UNDERSTAND THESE TERMS BEFORE ORDERING ANY PRODUCT
THROUGH THIS WEBSITE ATTENTION:
This is a legal agreement (the "Agreement") between You, the individual, company or organization ("you," "your," or "Customer") and POTENT SUPPLEMENTS LLC ("we," "our", "Company"). By ordering, accessing, using or purchasing dietary supplements ("Product") through this website or related websites (collectively the "Website"), you are agreeing to be bound by, and are becoming a party to, this Agreement. We may at our sole and absolute discretion change, add, modify, or delete portions of this Agreement at any time without notice. It is your sole responsibility to review this Agreement for changes prior to use of the Website or
IT IS STRONGLY RECOMMENDED THAT YOU REVIEW THIS DOCUMENT IN ITS ENTIRETY
BEFORE ACCESSING, USING OR BUYING ANY PRODUCT THROUGH THE WEBSITE AND PRINT A
COPY FOR YOUR RECORDS.
Personally Identifiable Information(PII)
Personally identifiable information is information that can be used to uniquely identify a user such as name, address, phone number, email address or credit card number. When you create a new account or access your existing account for the purpose of purchasing product from this website, you agree to enter your PII completely and accurately.
When you create a new account with us or access your existing account for the purpose of purchasing product from this website, you agree and acknowledge that we have the authority to charge your e-check, credit card or bitcoin account with regards to the cost of the item(s) purchased and the fees that come along with it to complete the ordering process. You also agree and acknowledge that all “PII” you provided is accurate and up to date. You agree to allow us to use your “PII” to send you promotional material, emails and other correspondence by any of the following means; email, phone calls, fax or postal service. Our data system is up-to-date and accurate. When a customer places an order, he/she receives an email with the order confirmation number which is also electronically transmitted to our shipping department.
We use ShipWire.com for all orders.
When you place an order with us, you will receive three (3) email notifications:
Each of these notifications is to inform you about the status of your order. Once your order reaches trackable stage, you will also get a URL to track your order. If, however, you don't find these emails in your mailbox, we advise you to check your bulk or spam folder to check any email you have received from All purchases will be listed on your bank statement as: POTENT SUPPLEMENTS LLC.
Please note that we reserve 2 business days for the warehouse to ship out order. Let's say if you placed your order for example Monday the 1st via 2 day shipping, we will drop it in the mail Wednesday the 3rd and you will receive it Friday the 5th. This is standard procedure for any online business.
Pills changing color during summer (June - August)
During summer months June, July and August you may notice pills changing color from pure white to little yellow/brown. It is normal and there absolutely nothing to be concerned about. It happens because of the reaction of active ingredient – Phenylethylamine or PEA to moisture. It happens during summer months only. Even at the top notch laboratory, where moisture levels are set to minimum, with industrial dehumidifiers in place, it is impossible to keep air dry enough for PEA not to react this way (again, only during summer months). There simply no technology in place to prevent it from happening. Even water based coating material can reflect on PEA reaction, we have to use cellulose based coating instead. There absolutely nothing wrong with quality of the pills. It is as potent and safe to consume as if it was white color tablet.
PhenObestin tablets are heat and moisture sensitive, and the bottle should remain sealed after using. Keep desiccant in the bottle to avoid moisture. Store at room temperature 59-86 F protected from moisture, heat and light. Failure to do so may cause pills to slightly turn yellow/brown. This will not effect the potency and effectiveness of the product, but will cause tablets to become brittle.